1
Stability & Reliability
Our home has been established for over 30 years, there isn’t much we haven’t seen or dealt with by now. Not only is our business established, we have some staff members and a care home manager that has been running the business for over 18 years. Having consistent carers helps residents to stay settled and feel safe and secure in the home by recognising faces they know.
2
Experience & Training
We have a team of highly experienced staff throughout the business. We also offer continuous improvement training to ensure staff stay up to date with the latest training information. We arrange regular outside speakers to come in and educate staff and families on new areas related to care.
3
Quality of Care
We have been consistently recognised for our quality of care. We received special recognition from the Gold Standard when we received full marks in our recent assessment and thus were nominated for Care Home of The Year, we made it to the final 6 across the country. We are also rated GOOD by CQC. We were also selected to lead the new pioneering Hydration project for the UK.
4
Activities and entertainment
We have a full activity and entertainment programme to suit all tastes, music, dance, outings, walking parties, reminiscence, cookery, flower arranging, card games and Christmas is an exceptionally happy time at Osborne Lodge.
5
Outstanding Catering
Nutrition is key to health and wellbeing. Not only to we source high quality produce, we cook everything fresh onsite with our dedicated chefs, to ensure great taste and quality of food.
We also work with residents to help them with any dietary requirements or specialist eating requirements. Our food, plates and cutlery is designed to encourage eating.
6
Medical Team
We have trained staff who can safely administer medication.
7
Award Winning
We are an award winning care home because we go over and above to improve the quality of life for our residents, read more here.